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Privacy

Privacy notice

Last updated: [date of approval]. This notice covers ironwoodhousingsolutions.com.

Who we are

This website is run by Ironwood Housing Solutions, LLC, 21250 Hawthorne Blvd, Ste 500, Torrance, CA 90503. You can reach us at info@ironwoodhousingsolutions.com or (424) 999-9068.

What we collect

  • Contact form: your name, email, and anything else you choose to add: phone, building address, who you are (owner, board member, manager), what you need help with, and your message.
  • Building Snapshot form: your name, email, the building address, and anything optional you add: phone, number of units, and notes.
  • Rent rolls and documents you email us: these can include tenant names, unit numbers, rents, and move-in dates. Please send only what we ask for. If you can, remove tenant names before you send a rent roll.
  • Basic technical data: our web host (Cloudflare) processes your IP address and browser details to deliver the site and block abuse. [We do not use analytics or advertising cookies. Update this line if analytics are added later.]

Why we use it

To answer your note, prepare your Snapshot or Report, schedule a call or site visit, and keep a record of our work for you. We do not use it for anything else without asking you.

Who we share it with

We do not sell or rent your information. We share it only with service providers that help us run the website and email, and only so they can do that job:

  • Cloudflare, which hosts the website and processes form submissions.
  • Resend, which delivers form submissions to our inbox by email.
  • Our email provider, where we receive and answer your messages. [Name the provider.]
  • [Our CRM, if form submissions are added to one. Name it or remove this line.]

If you hire us, we may share information with your attorney, CPA, lender, or contractors when you ask us to. We may also disclose information if the law requires it.

How long we keep it

[Proposed: inquiries that do not become work are deleted after 24 months. Client files are kept for [X] years after the engagement ends, to meet record-keeping duties.] Ask us at any time to delete what you sent, and we will, unless we must keep it by law.

Your choices

You never have to use the forms. You can call us instead. You can ask us to show you, correct, or delete the information we hold about you by writing to info@ironwoodhousingsolutions.com. We will answer within [30] days. [Attorney: confirm whether California privacy law (CCPA/CPRA) applies at our size and add any required wording.]

Security

The site uses HTTPS. Form submissions go straight to our inbox and are not stored in a website database. No method is perfect, so please don't send Social Security numbers, bank details, or tenant ID documents through the forms.

Children

This site is for property owners and their advisors. It is not meant for children under 16, and we do not knowingly collect their information.

Changes

If we change this notice, we will update the date at the top of this page.